OUR POLICIES

Privacy Policy

Privacy Policy

Book with confidence.

OUR POLICIES

Define By Detail

Introduction

Define by Detail (“we”, “us”, “our”) is a Sydney-based creative studio offering intentional branding, graphic design and digital services for modern businesses, alongside bespoke wedding monograms and on-the-day content capture for couples and events.

We are committed to protecting your privacy and handling personal information with care, transparency and integrity, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, store and disclose personal information when you visit our website or engage our services.

Personal Information We Collect

Depending on how you interact with Define by Detail, we may collect personal information including:

  • Full name

  • Email address

  • Phone number

  • Business name (for branding and website clients)

  • Event details (such as wedding date, venue or schedule, where relevant)

  • Project enquiries, briefs or correspondence

  • Website usage data (including IP address, browser type and pages visited)

We only collect information that is reasonably necessary to deliver our creative services or communicate with you effectively.

How We Collect Personal Information

We collect personal information when you:

  • Submit an enquiry or booking form through our website

  • Contact us via email or social media platforms

  • Engage us for branding, website, or event content creation services

  • Browse our website (via cookies and analytics tools)

How We Use Your Information

Your personal information may be used to:

  • Respond to enquiries and prepare proposals or quotes

  • Deliver branding, graphic design, website and content creation services

  • Communicate project updates, timelines and deliverables

  • Capture and deliver agreed on-the-day event content

  • Improve our website, offerings and client experience

  • Meet legal and administrative obligations

We do not sell, rent or trade personal information.

Disclosure of Personal Information

We may disclose personal information to trusted third parties where reasonably necessary, including:

  • Website hosting, design or analytics providers

  • Cloud storage and file-sharing services

  • Professional advisers such as accountants or legal consultants

  • Government authorities where required by law

All third parties are required to handle personal information securely and in accordance with privacy legislation.

Cookies and Website Analytics

Our website may use cookies and third-party analytics tools (such as Google Analytics) to understand how visitors interact with our site.

Cookies help us improve performance, functionality and user experience. You may disable cookies via your browser settings, though some features may be limited as a result.

Storage and Security of Information

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.

Personal information is stored securely and only accessed where necessary for business purposes. While we take data protection seriously, no online transmission or storage method can be guaranteed to be completely secure.

Access and Correction

You may request access to the personal information we hold about you, or request corrections if the information is inaccurate, incomplete or out of date.

Requests can be made using the contact details below, and we will respond within a reasonable timeframe.

Third-Party Links

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices, policies or content of those external sites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services or legal obligations. Any updates will be published on this page with a revised date.

Contact

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Define By Detail
Sydney, Australia
Email: cathryne@definebydetail.com.au

Last Updated: 30.12.25

January is for planning with intention. To mark the beginning of 2026, we’re offering a limited January booking incentive for the first six clients who enquire and confirm a booking via our website. Those six bookings will receive 20% off t
2026 bookings are now open. We plan our projects well in advance and take on a limited number of clients each year, ensuring every brand and event receives the time, care and attention it deserves. From intentional brand identities and websites to
And with that, a new chapter begins. Our website is now live – designed to tell your story, down to the finest detail. www.definebydetail.au

💻 Feb bookings now open via the link in our bio On The Day Weddings and Events Content Creation | B
As the year comes to a close, the holiday season invites us to slow down; to be present, to connect, and to spend time with those who matter most. I’m so grateful to the couples and founders who trusted me with their stories this year. From we